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Cancellation Policy

At Appliance Repair Oakville, our goal is to offer the highest levels of professional service at affordable rates. Our technicians and staff work very hard to meet the needs of our valued customers. 

If you are not able to keep your scheduled appointment time, please notify us at least 24 hours in advance of your appointment so we can offer that appointment time to another customer. If an appointment is not cancelled 24 hours in advance, you will be charged the service call fee of $90+ HST.

  • 24-hours notice for the scheduled appointments

If you need to reschedule or cancel your appointment, we require 24-hours notice prior to the scheduled appointment. Otherwise, the service call fee is charged.

  • 4-hours notice for the same-day appointments

For the same-day appointment, the minimum cancellation time is 4 hours prior to the appointment time. Otherwise, the service call fee applies.

The customer must receive a cancellation notice, which confirms the date and time of cancelled appointment.